Asking Questions
In our growing experience, sometimes potential customers are reluctant to pursue conversations about the rental or purchase of a portable loading dock because they don’t have the right information or think they’ll make the wrong decision.
We can all learn as we go along. We think sometimes it’s great not to know the answer because both parties will discover together and find the right solution in the details. When it comes to important business decisions, we believe there’s honor in asking questions.
In our experience we are judged by the questions we ask. Here, we’re talking about The Yard Ramp Guy’s approach: we place a very high priority on gathering as much information as possible. There’d be no joy, no benefit to business, and no help to reputation if we simply tried to move inventory haphazardly off our depot and onto our customer’s lot.
So, we ask a lot of questions. We want to get things right. We conduct ourselves this way so that our customers can gather the right information, make informed decisions, and enter into a contract with the confidence they are acquiring equipment they and their business deserve.
Beginning at the End
We all know the one about the two best days of a boat owner’s life – the day he buys the boat and the day he sells the boat. The Yard Ramp Guy loves this concept as applied to how we guide our customers through their buying or renting decisions.
In that first conversation with The Yard Ramp Guy, you’ll also hear us ask about the point at which you think you’ll no longer need the portable loading dock. Right from the start, we’re already gauging a potential buyback.
To our knowledge, we’re the only company in the industry dealing with possible exit transactions during the initial transaction.
It’s a holistic approach, one that serves us—and our customers—well.
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